This Privacy Policy explains how Storage Rebellion, owned and operated by Storage Rebel LLC ("Storage Rebellion," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website at https://thestoragerebellion.com, participate in our programs, communities, events, workshops, or otherwise use our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register for a free resource, training, webinar, workshop, event, or community

Apply for or join one of our programs

Create an account through one of our platforms

Purchase a membership, event, or offer

Submit a form on our website

Contact us for support or general inquiries

Opt in to receive email or SMS/text communications

Interact with our website, ads, or online content

The personal information we collect may include:

Name

Email address

Phone number

Billing address

Payment-related information

Account information

Contact preferences

Inquiry details or messages submitted through forms

Information related to your interest in self-storage investing education, events, programs, or community resources

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, referring URLs, pages viewed, and other usage data. This information helps us operate, improve, and protect our website and services.

2. Payment Information

If you purchase a membership, event, program, or other paid offer, payment information may be collected and processed by our third-party payment or platform providers.

Membership and community-related payments may be handled through Mighty Networks. One-time payments for events or other offers may be processed through Stripe via GoHighLevel.

We do not directly store full credit card numbers or complete payment credentials on our own systems. Payment information is handled by the applicable payment processor or platform provider according to their own privacy and security practices.

3. How We Use Your Information

We may use your personal information to:

Provide, operate, and improve our website, programs, communities, events, and services

Process registrations, memberships, applications, and purchases

Respond to inquiries, support requests, and customer service needs

Send confirmations, reminders, updates, and service-related messages

Send free training, webinar, event, workshop, or community updates

Communicate with you about programs, resources, or services you requested

Manage accounts and memberships

Personalize your experience

Improve our marketing, website performance, and user experience

Protect against fraud, abuse, security issues, or unauthorized activity

Comply with legal, regulatory, tax, accounting, and operational requirements

We may also use your information for marketing or promotional communications where permitted by law and based on your communication preferences or consent.

4. SMS/Text Messaging Communications

If you provide your phone number and opt in to receive text messages from Storage Rebellion, we may use your mobile number to send SMS or MMS messages related to your inquiry, account, purchases, appointments, event or workshop reminders, community or membership updates, free training or webinar reminders, customer support, appointment or call reminders, and other services you requested.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS/text messages at any time by replying STOP. For help, reply HELP or contact us at [email protected].

Your consent to receive SMS/text messages is not a condition of purchasing any goods or services.

We do not sell, rent, or share mobile opt-in information or SMS consent with third parties for their marketing or promotional purposes. Mobile opt-in data and SMS consent are used only to provide, manage, and support our text messaging communications.

5. Email Communications

If you provide your email address, we may send you emails related to your inquiries, resources, registrations, memberships, purchases, events, workshops, or account activity.

We may also send marketing or promotional emails where permitted by law. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

Even if you opt out of marketing emails, we may still send service-related emails, such as account, purchase, support, event, or membership communications.

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to help operate our website, understand how visitors interact with our content, improve user experience, and support marketing or advertising efforts.

These technologies may collect information such as browser type, device information, IP address, pages visited, links clicked, and interactions with our website or ads.

We may use third-party analytics or advertising tools, such as Google Analytics, Google advertising tools, Facebook advertising, Instagram advertising, or similar services.

You can usually adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.

7. When and With Whom We Share Information

We may share personal information with trusted third-party vendors, service providers, contractors, or platforms that help us operate our business and provide our services.

These may include:

Website hosting and website management providers

Email and SMS communication platforms

CRM and marketing automation platforms, including GoHighLevel

Community and membership platforms, including Mighty Networks

Payment processors, including Stripe

Analytics and advertising platforms

Customer support, administrative, legal, tax, or accounting service providers

We may also share information when necessary to:

Comply with applicable laws, regulations, legal processes, or government requests

Protect our rights, safety, property, users, or others

Prevent fraud, abuse, or security issues

Complete a business transaction such as a merger, acquisition, financing, or sale of business assets

We do not sell, rent, or share mobile opt-in information or SMS consent with third parties for their marketing or promotional purposes.

8. Third-Party Websites and Platforms

Our website or services may link to third-party websites, platforms, communities, payment processors, or services that we do not own or control.

This Privacy Policy does not apply to third-party websites or platforms. We are not responsible for the privacy practices, security practices, or content of third-party websites or services. You should review the privacy policies of those third parties before providing information to them.

9. How Long We Keep Your Information

We keep personal information for as long as necessary to provide our services, manage accounts and memberships, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

When we no longer have a legitimate business or legal need to retain your information, we will delete, anonymize, or securely store it until deletion is possible.

10. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information to us at your own risk.

11. Children’s Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from someone under 18, we will take reasonable steps to delete that information.

If you believe we may have collected information from someone under 18, please contact us at [email protected].

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we have about you

Request correction of inaccurate information

Request deletion of your personal information

Request a copy of your personal information

Withdraw consent where processing is based on consent

Opt out of certain marketing communications

Opt out of certain targeted advertising or data-sharing activities, where applicable

These rights may be subject to limitations under applicable law.

To exercise your privacy rights, contact us at [email protected].

13. Marketing and Communication Preferences

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at [email protected].

You may opt out of SMS/text messages by replying STOP to any text message from us. For help with SMS/text messages, reply HELP or contact us at [email protected].

Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to your account, purchases, memberships, events, support requests, legal notices, or other service-related matters.

14. United States Privacy Rights

Certain U.S. state privacy laws may provide residents with additional rights regarding personal information. These rights may include the right to know what personal information is collected, used, disclosed, or shared; the right to access or delete personal information; the right to correct inaccurate personal information; and the right to opt out of certain uses of personal information.

We will consider and respond to privacy requests in accordance with applicable law.

To submit a privacy request, contact us at [email protected].

15. Earnings and Investment Disclaimer

Storage Rebellion provides educational content, coaching, community resources, events, and training related to self-storage investing. Any examples, case studies, sales figures, financial references, or investment-related discussions are provided for educational and informational purposes only.

We do not guarantee any specific financial results, investment returns, acquisition outcomes, or business performance. Real estate and self-storage investing involve risk, and results vary based on many factors, including market conditions, experience, effort, capital, deal flow, execution, and other circumstances outside our control.

Nothing on our website or in our services should be considered financial, legal, tax, or investment advice. You should consult qualified professionals before making investment decisions.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the "Last updated" date at the top of this page.

Your continued use of our website or services after any updates means you accept the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Storage Rebellion

Owned and operated by Storage Rebel LLC

535 Heritage Dr

Rochester, NY 14615

Email: [email protected]